Rotting from the inside, thriving toxic environment in CS israel - Customer Care Representative Payoneer Employee Review

1.0
Dec 28, 2021
Recommend
CEO approval
Business outlook

Pros

Growing company, market leader, great events

Cons

Customer care is extremely toxic, in israel you can only get ahead by kissing up to certain people who are the gatekeepers. bullying, favoritism, are allowed to thrive and if your bully happens to be in a position of power the employee would be absolutely helpless as H R would side with them. Ive seen a lot of people with huge potential get fed ip and leave while others who are incompetent but are good looking/ good butt kissers allowed to advance Pay is very low compared to other companies with similar size, absolutely no life work balance

Explore other reviews about Payoneer

5.0
Dec 2, 2025
Recommend
CEO approval
Business outlook

Pros

- People are down to earth -Supportive Management -Work life balance -Interesting Work - Fun Social Events - Great Lunch

Cons

- Stock price is not doing great; hope it goes up. - Budget constraints expected 2026

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Payoneer Response
5mo
Thank you for sharing your feedback! We’re thrilled to hear that you enjoy the people, supportive management, work-life balance, and the fun culture here. We also appreciate your thoughts on our stock performance and budget considerations; these are areas we monitor closely as we continue to grow and invest in the company. Your advice to keep making Payoneer a fun and engaging place to work aligns perfectly with our principles, and we’ll continue striving to maintain that environment.
3.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

Competitive salary, kind and supportive colleagues, and a pleasant office culture.

Cons

Lack of structured systems, frequent staff turnover that makes it difficult to identify the appropriate point of contact (POC), and challenges in obtaining data with sufficient historical tracking.

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Payoneer Response
2w
Thank you for sharing your feedback. We're glad to hear you're happy with the competitive salary and the supportive people we have at Payoneer, we're always looking to build each other up! Structured systems and employee turnover are challenges that come with a growing organization, and we're working hard to provide clarity and continuity for our teams. We encourage you to take action and share any suggestions with your team and manager that can help us continuously improve.
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