Pros
-Friendly environment with coworkers. Less so with management though. -Many social events. - 40 nis on 10 bis provided for lunch. fully stocked kitchen. -friday taxis home are paid for by the company.
Cons
-Micromanagement. -Holidays are a lottery. -Lots of favoritism. -High turnover. -Low pay. underpaid and overworked. -Constant intense and rude customers. Bad sign: when it's common for females starting out to be told it's ok to cry at first after a call or chat. -The policy to hang up or end a chat that is harassing and degrading removed from you. -Work in shifts that are very sporadic. Expect the minimum amount of time from a shift ending to your next starting that is legal. -High workload and constant backlog. -quantity over quality preference. -squeeze the max out of an employee. -Constant updates and new implementations without warning. No direction on how to advise the customer or explain the reasoning to the customer. -Bonuses are determined by customers good mood. -Scheduled restroom breaks.
