The best of two worlds: startup and corporate - Senior Customer Success Manager Payoneer Employee Review

5.0
Nov 1, 2019
Recommend
CEO approval
Business outlook

Pros

The Company, people and culture are great. You really feel like you are part of a family. The NY office is very international with employees from all over, which becomes a very welcoming and diverse environment. The company used to be a Fintech startup and has grown quite fast, with over 1300 employees worldwide now. At this stage it kind of gives you the best out of the two worlds: Startup culture with growth opportunity, ability to have a real impact with meaningful projects, easy access to upper management, flexibility, full stock fridge, etc… and a more structured environment of a large established company, with IT, HR and Facilities support, for ex. as well as great Health Insurance, 401k, Gym/Health incentive, free Yoga classes, Friday team lunch, etc… It is clear that the company is investing on its employees, establishing Performance Review processes, managerial coaching and training, etc. But of course, just like every other company, your success and happiness will depend on people: you and your direct manager/ co-workers.

Cons

Regular challenges of a company that is growing fast. HQ is in NY but operational base and most ops decisions are still made from Israel, which can be challenging. But nothing you can’t manage. Product knowledge is often kept within its people, which becomes hard to learn or pass it over to new hires.

Explore other reviews about Payoneer

5.0
Dec 2, 2025
Recommend
CEO approval
Business outlook

Pros

- People are down to earth -Supportive Management -Work life balance -Interesting Work - Fun Social Events - Great Lunch

Cons

- Stock price is not doing great; hope it goes up. - Budget constraints expected 2026

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Payoneer Response
4mo
Thank you for sharing your feedback! We’re thrilled to hear that you enjoy the people, supportive management, work-life balance, and the fun culture here. We also appreciate your thoughts on our stock performance and budget considerations; these are areas we monitor closely as we continue to grow and invest in the company. Your advice to keep making Payoneer a fun and engaging place to work aligns perfectly with our principles, and we’ll continue striving to maintain that environment.
3.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

Competitive salary, kind and supportive colleagues, and a pleasant office culture.

Cons

Lack of structured systems, frequent staff turnover that makes it difficult to identify the appropriate point of contact (POC), and challenges in obtaining data with sufficient historical tracking.

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Payoneer Response
3d
Thank you for sharing your feedback. We're glad to hear you're happy with the competitive salary and the supportive people we have at Payoneer, we're always looking to build each other up! Structured systems and employee turnover are challenges that come with a growing organization, and we're working hard to provide clarity and continuity for our teams. We encourage you to take action and share any suggestions with your team and manager that can help us continuously improve.
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