An ok but mundane job - Customer Care Representative Payoneer Employee Review

3.0
Feb 18, 2019
Recommend
CEO approval
Business outlook

Pros

Fridays are free lunches. There are snacks, coffee, breakfast. Holidays can be nice too because call volume lowers and you get more free food. Great benefits and amazing coworkers.

Cons

Mundane. You'll basically be doing the same thing everyday. Talking to customers with similar problems in an endless string of calls lasting all day. They'll want you to also write emails all day when you're not on call but its hard when it gets interrupted by constant calls. Not too much micromanaging but it can be annoying.

Explore other reviews about Payoneer

5.0
Dec 2, 2025
Recommend
CEO approval
Business outlook

Pros

- People are down to earth -Supportive Management -Work life balance -Interesting Work - Fun Social Events - Great Lunch

Cons

- Stock price is not doing great; hope it goes up. - Budget constraints expected 2026

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Payoneer Response
4mo
Thank you for sharing your feedback! We’re thrilled to hear that you enjoy the people, supportive management, work-life balance, and the fun culture here. We also appreciate your thoughts on our stock performance and budget considerations; these are areas we monitor closely as we continue to grow and invest in the company. Your advice to keep making Payoneer a fun and engaging place to work aligns perfectly with our principles, and we’ll continue striving to maintain that environment.
3.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

Competitive salary, kind and supportive colleagues, and a pleasant office culture.

Cons

Lack of structured systems, frequent staff turnover that makes it difficult to identify the appropriate point of contact (POC), and challenges in obtaining data with sufficient historical tracking.

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Payoneer Response
1w
Thank you for sharing your feedback. We're glad to hear you're happy with the competitive salary and the supportive people we have at Payoneer, we're always looking to build each other up! Structured systems and employee turnover are challenges that come with a growing organization, and we're working hard to provide clarity and continuity for our teams. We encourage you to take action and share any suggestions with your team and manager that can help us continuously improve.
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