Pros
Decent work/life balance, some managers are decent.
Cons
Many: Was told when recruited that if I hit my quota, I will make 140k my first year. I hit quota and was nowhere close to that. Granted, I didnt blow it out of the water, but I did hit my quota like I should have, and with that, still didnt break 100k. Thats the first issue. Then comes the horrible implementation/service experience. Every client I have sold within the last year have come back to me angry because of a terrible service and/or implementation experience. (Long, long, long hold times- despite telling them its a 20 second hold time during the sales process) people not getting back to them at all (clients reach out to implementation specialists/account managers multiple times, but to no response). With this job, we are evaluated for how much we sell, but in reality, we probably have 20% of our time dedicated to selling something. The rest is spent doing partner meetings (which we may or may not get a referral), being on dozens of calls per week, etc. We spend so much time on admin/putting out fires, that selling almost takes a backseat some days. Also, there is no upward mobility. I have been here for a few years and have not seen ONE person get promoted to a sales manager, even top P club performers! Instead, they get passed on for someone who is outside of the company. Just look at all the recent sales managers.