Where do I start? 1. Recruitment lied from day 1, promising growth and job opportunities within 12-18 months. Turns out you only qualify for an INTERVIEW and sucks to be you if your too good in your department because they will keep you there and not promote you. 2. They dangle "rewards" in your face and either take them away or punish you for actually accepting it. (ex: leaving early: if quota was met, you make it, you leave, you get to hear about how everyone who made it and still stayed are SUCH great employees) 3. Work/Life Balance SUCKS- mentally and psychically stresses you out about constantly having to make quota. 4. Changes their policies- was hired and began working 8-4:30- they decided to then change it to 5, which does not seem like that big of a deal but when under the impression of working until 4:30 it makes a big difference in the commute/traffic. OVERALL- If you are a college graduate do not even bother applying here, you ARE a telemarketer and the turnover rate is extremely high (at least 6 people have left in NSS within 3 months so far). You can find a much better job with higher pay, straightforward demands, REAL opportunity for growth and experience within your field. Trust me.