Unethical. - Client Services Paylocity Employee Review

Thank you for taking the time to share your truth. I am really disappointed to hear that you are having an experience that is opposite of the 82% of our employees who recently rated us as a great place to work through our anonymous employee engagement survey. Since you’ve been at Paylocity for more than 3 years, you know that we are proud to be a growth company. And while we strongly believe that growth will fuel opportunity for our employees and clients alike… we also know that growth can be painful. But the goal is to keep growing, and to keep growing together. And because we know that change and growth can be painful… we work hard to create employee programs that are: supportive, that recognize and appreciate great work, that enable our employees to bring their whole self to work, and last but not least… infuse fun and camaraderie. Additionally, we believe that being clear about what we value and what’s important will help make sure that we are all marching to the same beat of the same drum no matter how big we get and no matter where someone works. This is why we have been putting so much effort around talking about our values, our priorities, and what makes us unique at PCTY. For example, drinking our own wine is about being the first users of our own product so that we can support our team members in product and technology in evolving the product. And just as important as supporting our own team members… it’s about contributing to a better experience for our clients. When we use the product ourselves… we learn. We then get to share that learning with our product partners so that they can iterate and evolve the product. It’s a virtuous cycle that we believe ultimately makes us all better… together. We understand the extra effort this requires from everyone here at PCTY. We don’t take this for granted and appreciate all of those who go above and beyond to support each other, and our clients, on this journey. This is why we rolled out a new recognition program a few months ago in which 100% of our employees have the opportunity to be recognized and over 50% will be recognized with actual awards and rewards. All this said, we realize the pace of change that is inherent in any high growth company is not for everyone. While you’ve indicated you don’t want to speak to anyone in HR about your experience… your ability to be supported and heard is not limited to HR. You mentioned in this post that you are in Client Services. The great news is that there are many leaders within Client Services and Operations as a whole that are available and interested to learn more about what you are experiencing. So if you don’t want to escalate to HR… I urge you to talk to the leadership within your organization so that we can figure out how to support you to have an employee experience more consistent with the experience we are intending.