Setting Us Up For Failure - Client Support Paycor Employee Review

2.0
Aug 19, 2024
Recommend
CEO approval
Business outlook

Pros

Fair amount of PTO, work from home

Cons

Recent changes to metrics (ACW) are causing burnout at a wide-spread level. Even the CSX departments that were thriving before, are struggling now after changes. The training is poor which is leading to a higher turnover rate. Previously felt supported by management, but now all of the focus is just on metrics which has completely killed our team morale and culture.

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Paycor Response
1y
Thank you for your feedback as a Client Support team member at Paycor. We appreciate your positive comments about the PTO and work-from-home options. We apologize for any challenges you've experienced due to recent changes in metrics, which have impacted team morale. Your feedback regarding training processes is valuable, and we will use it to make improvements.

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5.0
Jun 23, 2026
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

Loved my team and the people I worked with.

Cons

I didnt really think there was any

1.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

Paycheck hits on time every two weeks.

Cons

I wanted to like working at Paycor. The product has potential and the pitch during the interview process sounded promising. But the reality of day-to-day life here is a far cry from what's advertised. Micromanagement is rampant. Leadership tracks every minute of your day — from login times to bathroom breaks — yet somehow trusts no one to make even the smallest decision independently. You're treated like a number, not a professional. There's zero autonomy, and any attempt to take initiative is quickly shut down. The leadership team is deeply out of touch. Many managers got their roles through tenure, not merit, and it shows. They struggle to answer basic questions about the industry, lean on buzzwords in meetings, and consistently make decisions that anyone with relevant experience would know to avoid. When things go wrong, blame rolls downhill fast. The culture is toxic and cliquey. If you're not in the right social circle, advancement is nearly impossible. Favoritism is blatant, feedback is rarely constructive, and the "open door policy" is a joke — speak up and you'll find yourself quietly pushed out. The work environment doesn't help either. High turnover means institutional knowledge constantly walks out the door. Morale is low, burnout is high, and HR seems more interested in protecting the company than the employees.

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