Don't believe the hype - Major Market Implementation Paycor Employee Review

1.0
Sep 26, 2015
Recommend
CEO approval
Business outlook

Pros

Great HQ building. Excel at sales and marketing. Hire good front line people. Company is growing due to sales and marketing strength within growing industry.

Cons

Do yourself a favor and run fast from any position in implementation area. Implementation is where your life goes to die. It's been years of the same issues but the C suite leaders really don't get it. Or they do get it and just don't give two sheets. Employees and our managers need to work nonstop to keep up. Have kids? Well, you used to have kids because you won't see them. I think our managers know the problems but the people at the top really don't understand what they're doing to people. They pretend that they do, but haven't done what it takes to make things better. They excel at saying the right things but not doing the right things. Sales rules the day. It doesn't matter whether we have bandwidth to handle new clients, the culture is to keep ramming them down our throats until we cry. Seriously. People cry here almost everyday. There's all this baloney about guiding principles that include taking care of the client and taking care of each other. Please please please don't fall for the seemingly sincere principles. They are an absolute sham and delusion when it comes to the Implementation area. Guiding principles are truly, 1. Take care of Sales, 2. Take care of ourselves at the top. 3. Blame implementation when stuff goes wrong. 4. Grow at all cost regardless of what we do to people.

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Paycor Response
10y
As an Associate on the front-line interacting with clients, we know that you sign your name to the quality of the experience. It’s personal to you, and your passion comes through in your post. We all want a positive outcome – for our Associates, clients, and prospects. We have added leadership depth to help navigate a new service model, while we deal with today’s realities of growth. It takes open conversation to create change even when the topics are difficult or frustrating. Your feedback and your perspective matter and they shape the actions we’re taking. We must do better to communicate those specific actions with you.

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Cons

I wanted to like working at Paycor. The product has potential and the pitch during the interview process sounded promising. But the reality of day-to-day life here is a far cry from what's advertised. Micromanagement is rampant. Leadership tracks every minute of your day — from login times to bathroom breaks — yet somehow trusts no one to make even the smallest decision independently. You're treated like a number, not a professional. There's zero autonomy, and any attempt to take initiative is quickly shut down. The leadership team is deeply out of touch. Many managers got their roles through tenure, not merit, and it shows. They struggle to answer basic questions about the industry, lean on buzzwords in meetings, and consistently make decisions that anyone with relevant experience would know to avoid. When things go wrong, blame rolls downhill fast. The culture is toxic and cliquey. If you're not in the right social circle, advancement is nearly impossible. Favoritism is blatant, feedback is rarely constructive, and the "open door policy" is a joke — speak up and you'll find yourself quietly pushed out. The work environment doesn't help either. High turnover means institutional knowledge constantly walks out the door. Morale is low, burnout is high, and HR seems more interested in protecting the company than the employees.

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