There is high turnover and high stress across the company. Management does not honor commitments and simply says whatever is necessary to pacify employees on a day-to-day basis. CYA documentation is a necessity.
The leadership team manages by oppression. The staff complain amongst themselves but will not escalate for fear of losing their jobs. Most who are terminated have no idea that their position is in jeopardy until they are walked out of the door, which happens pretty frequently.
Don’t fool yourself -- I read other negative reviews prior to joining the company but thought that with a positive work ethic and a sparkling track record in my career, I would have nothing to fear so long as I did my job, worked hard and met my deadlines. That was not the case. It is a cultural standard at Paycor to cast blame rather than take accountability, and new members of the team make the perfect scapegoats. Employees who do have some tenure are particularly unhelpful out of concern for their own job security, so don't expect a thorough ramp-up or a lifeline.
This is not simply a company experiencing growth pains. This is a company that treats full-time hires as temporary contractors. Marching orders are myopic: leadership specifies exact minutiae and will not alter course for a change in strategy, driving employees to deliver often ineffective results. Don’t be tempted to rock the boat; do exactly as you are instructed or you won’t make it there for long. Efficiency recommendations are unwelcome, as are constructive critiques to process.
Ironically, being a Payroll/HR company, Paycor proliferates a social media stance on employee engagement yet follows none of it. The actual product is flashy but functionally lacking, resulting in poor customer satisfaction and low sales increases. Many processes are manual, behind the scenes, carried out by customer service reps in an area suffering high turnover and short tenure. The current strategy in place at Paycor will not sustain growth, and will continue to have a negative impact on employees. I would not recommend this company at any level.
