Solid Career Start...Weak/Inconsistent Training Programs - National Sales Executive Paycor Employee Review

3.0
Oct 26, 2020
Recommend
CEO approval
Business outlook

Pros

-Culture was fantastic from May 2016 to June 2019 with fun YP events and networking opps -HQ has an amazing cafeteria and state of the art office space in Norwood -People truly did care about client satisfaction when I first started and departments worked together seamlessly -Work is challenging and there was solid work/life balance with great on the job training in the 1st year -Held 3 different roles throughout my time at Paycor so the career advancement is fantastic -Leadership shared their future plans and requested candid feedback on how to improve said plans from folks across the company -401k match, health benefits, and company perks (Reds/FC Cincy/Bengals tix) were phenomenal the initial 3 years

Cons

-Culture has drastically changed since July of 2019 when Bob Coughlin and Stacey Browing began to step down from the company -Paycor began to truly falter on customer service and started just hiring folks to fill seats for imp, sales, and service -When I overheard a client sales manager speaking with leadership about one of our larger clients issues ($450K+)and the exec said "they are not worth keeping happy based on their size"...I knew there were better companies -Immediately when I heard Raul (Prev ADP) and Chuck Mueller (ADP) were coming aboard as CEO and Chief Rev Officer it was time to update the resume -New products are introduced to sales and added to our quota goals with minimal training. Then, our implementation team is alerted one month later that they need to setup these tools for customers... -Outside sales leaders are 10x more likely to hire an unproven external candidate (Paychex, ADP, Paycom) for the challenging selling roles vs a proven internal person who knows the business + service model...it literally blows my mind.

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Paycor Response
5y
The best companies evolve and change to satisfy customers. Paycor is taking the best of our history and our aspirations for the future to write another chapter in our growth story. We're still all about taking care of customers and each other, while driving new performance standards across the business. We have a 30 year track record of success and we're setting up for another 30. Change isn't for everyone, but it's essential to thrive. Best to you in the next stop in your career.

Explore other reviews about Paycor

5.0
Jul 2, 2026
Recommend
CEO approval
Business outlook

Pros

Remote-first company, flexible hours, very realistic/understanding that human beings work here, not automatons.

Cons

I have none. Honestly. Happiest I've been as an employee in any job I've ever had.

1.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

Paycheck hits on time every two weeks.

Cons

I wanted to like working at Paycor. The product has potential and the pitch during the interview process sounded promising. But the reality of day-to-day life here is a far cry from what's advertised. Micromanagement is rampant. Leadership tracks every minute of your day — from login times to bathroom breaks — yet somehow trusts no one to make even the smallest decision independently. You're treated like a number, not a professional. There's zero autonomy, and any attempt to take initiative is quickly shut down. The leadership team is deeply out of touch. Many managers got their roles through tenure, not merit, and it shows. They struggle to answer basic questions about the industry, lean on buzzwords in meetings, and consistently make decisions that anyone with relevant experience would know to avoid. When things go wrong, blame rolls downhill fast. The culture is toxic and cliquey. If you're not in the right social circle, advancement is nearly impossible. Favoritism is blatant, feedback is rarely constructive, and the "open door policy" is a joke — speak up and you'll find yourself quietly pushed out. The work environment doesn't help either. High turnover means institutional knowledge constantly walks out the door. Morale is low, burnout is high, and HR seems more interested in protecting the company than the employees.

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