Pros
- Decent pay if you managed to negotiate a good package.
- Excellent products that are in high demand in the market.
- Exposure to good technology and experience.
- Opportunity for promotions due to high turn over.
- Toilets are always clean, with hand soap, sanitizer, paper towels, and air freshener.
- HR are nice and helpful, they try their best to work things out, however they are still confined by the directions and constraints of management.
Cons
- The company will drain you in every possible way: Time, physically, emotionally, so make sure what you will get in return (Pros section).
- Leadership lacks clear vision and direction, which causes instability and conflicts and sudden shift in priorities.
- Low benefits/allowances except for the salary, no allowances, you only get the laptop without a bag or headset or keyboard or mouse.
- Poor training if you are lucky enough to have one.
- Unless you are lucky to work with one of the good team leaders, you might end up, working without proper on-boarding, abondoned and left alone with little or no guidance/coaching, sometimes even face to face with the customer.
- Turn over is high, and some people leave before the end of the 3 month probation, at times without having another opportuinity, this is one of the factors for increased workload and chaos.
- Sometimes conpany tolerates bad attitude and temper behavior in favor of hard work or technical expertise, which pushes away decent respectful people.
- Policy and process are there when they need them, but not when you need them.
- Overtime pay needs special approval and is limited to certain exception, that does not mean you will be expected to work extra hours un-compensated either with money or leave hours instead.
- That being said, taking vacation is very hard, especially long ones, it gets worse due to high turn over, and lack of a replacement, sometimes you are seen negatively for requesting/taking one.
- Leadership speaches are always polished in religious lingo, giving it a sense of virtue and wisdom, which is not always the case when it comes to employees rights.
- The office is extremly incovenient, small space sitting too close to each other, small desks, many broken chairs, at busy days you might not find a place to sit and work, toilets are usually busy to the point that people wait in lines like you are at on the run.