Top Class back office team crippled by an ineffective delivery - Anonymous employee PayByPhone Employee Review

1.0
Sep 14, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If you work in the downtown core it's great. Monday get some fruit for free,

Cons

No room for growth - the company is heading in the wrong direction No innovation - instead of looking what they can make better they ridicule the competiton for trying new things. all teams are siloed - it is impossible to get some teams to work together due to a manager who refuses to interact with others. Old school meets new school- Everyone there is either been there forever or less than a year.

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PayByPhone Response
5y
Thank you for taking the time to share your feedback regarding your experience working at PayByPhone. We are sorry to hear that you do not recommend us as a place to work. Since 2016, we have grown substantially which stems from being able to use the latest in modern cloud-based technologies, something other players do not necessarily have in the current market. Along with the introduction of new technologies, we encourage all our PayByPhoners to collaborate and learn from each other; building stronger relationships and providing more opportunities to grow their skillset. Over the past year, we have also introduced leadership development programs and skills training courses and workshops. We want to ensure we provide training resources and help our employees become exceptional leaders; however, transformation occurs in phases and takes time. We will continue to invest our efforts in making these improvements and are excited to see the direction we are headed in. Lewisa Anciano, VP, Global HR at PayByPhone

Explore other reviews about PayByPhone

5.0
Feb 28, 2024
Recommend
CEO approval
Business outlook

Pros

Very nice team to work with

Cons

The salary is very low

1
2.0
Sep 4, 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

great people to work with.

Cons

My manager needs to get some courses in business writing. He does not have the management skills to be running our department and needs to stop wearing unicorn t-shirt.

8
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