1.0
Jun 1, 2025
Former employee
Singapore
Recommend
CEO approval
Business outlook
Pros
The app is user-friendly and easy to navigate, both for sitters and pet owners. Booking, messaging, and calendar functions are smooth and well-integrated.
Cons
Pawshake takes a large commission from sitters, which significantly cuts into earnings. Even if you have over a dozen 5-star reviews, a single complaint—regardless of context—can lead to your account being deactivated without a proper investigation. There’s little to no support for sitters, even in cases where the pet owner behaves unreasonably. It feels like sitters are treated as disposable.