Thanks for the wasted year - Service Supervisor Patten Cat Employee Review

1.0
Apr 26, 2016
Recommend
CEO approval
Business outlook

Pros

Team members at lower levels can empathize and support efforts to get the job done. TOP management (C-Suite) and some promising leaders have great heads on their shoulders.

Cons

>Management is recruited from within due to turnover and time of employment and as a result vastly unqualified to lead >College Degree is seen as a negative trait >Veteran Status seen as a negative trait >Turnover is high so nobody knows what they are doing >Little to no training - sink or swim environment where most people just get fed up and leave >Human resources will report back to your management if you go to them for help and then they will then gang up on you >No upward movement unless you stay for 10+ years (but who would want to stay?) >I was getting paid $60k for a job that pays $80k elsewhere. but I didn't find out until after I started >11 Days Paid Time off a year to start out >ENTIRE Bonus/Incentive Team Based Unless you're in sales. >Outdated computer Software/Hardware >Work Work Balance - Overworked for less pay than other comparable positions. >Customers can Dehumanize office personnel and management doesn't back the employees up. >High performance teams/individuals frowned upon and motivation squashed.

Explore other reviews about Patten Cat

5.0
May 11, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Wonderful family company with great support.

Cons

Cat corporate interference. Didn't really understand the Chicago market.

2.0
Apr 29, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Opportunity to learn about engines and electric power, if you choose to learn. Work with some great technicians. 401k. Holiday Pay.

Cons

Place has gone downhill since the recent VP change, anyone with talent who is employable has left. Few of the new engine guys are good, about it. *Managers need to get out of their own way, micro management runs rampant, then poor follow up from management (ie emails sit for days), would be good for managers to learn and understand the jobs of everyone from top to bottom. *Managers make decisions with little knowledge of what processes are currently in place. *Managers set the boundaries and guidelines, then change their ideas and contradict themselves depending on which way the wind blows, then call you an idiot. *Its sink or swim here, they show you how do something once, then figure it out. *Managers crave being "the smartest one in the room". *Managers recruit "Yes people" for sales who have little knowledge and dump all the work and responsibility on inside staff. *Training?

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