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      PatientPoint

      Engaged employer

      PatientPoint reviews

      One of the best experiences of my 15-year career! - Senior Editor PatientPoint Employee Review

      5.0
      Oct 10, 2024
      Senior editor
      Recommend
      CEO approval
      Business outlook

      Pros

      -The people: Lots of companies say they care about their employees, but few actually follow through. PatientPoint is one of them. My supervisor and the rest of the team actually care about my life in and outside of work and truly promote work/life balance and putting family first above grinding out work for a deadline. They are also funny, talented, intelligent, super warm and welcoming, and some of the most creative people I’ve ever worked with. To put this in perspective: A couple weeks ago, my boss (who is incredibly busy) says she needs to learn even more about what I like outside of work to make sure she gets me a truly personal holiday gift (and she was asking this in SEPTEMBER!) -The projects: Working at PatientPoint means working daily on creative projects that truly help others. -Work/life balance: I need to say this one again… there is a ton of vacation and other personal days that I’m struggling to actually use them all. If someone is out, the first response is to check on them vs making sure their work got done. -The (lack of useless) meetings: At least as an editor, I have a lot of time to write, edit, and concept vs spending my days in meetings; more than once, my boss has told me that I can skip out of this or that recurring meeting because I didn't need to be there

      Cons

      I honestly can't think of any! I've only been there 4 months, so maybe I'm still in the honeymoon period. If I had to come up with something, I guess that the company is really multifaceted, so it takes some time to get up to speed on all the various products, initiatives, and content offerings.

      avatar
      PatientPoint Response
      1y
      Thank you for this incredibly thoughtful and detailed review! We're thrilled to hear that you’ve found such a fulfilling experience at PatientPoint. It's heartening to know that our dedication to work-life balance, meaningful projects, and a truly supportive culture is coming through, and we’re delighted to have leaders who prioritize understanding and supporting each team member personally. We’re also excited about the career advancement initiatives and the addition of new creative roles that allow seasoned professionals to grow in the ways that best fit their talents and goals. Thank you for your passion, creativity, and commitment—having team members like you makes our mission even more meaningful. We’re grateful to have you on board!

      Explore other reviews about PatientPoint

      5.0
      May 14, 2026
      Project coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Great employee moral Great benefits and awesome time-off The Cincinnati office is beautiful Love the company culture Awesome work/life balance (3 days WFH and 2 days in office)plus summer hours Senior management is very kind and inviting Very inclusive PatientPoint takes care of their employees

      Cons

      Honestly cannot think of one con.

      1.0
      Mar 24, 2026
      Marketer
      Recommend
      CEO approval
      Business outlook

      Pros

      Generous PTO Fun holiday parties

      Cons

      If you would’ve asked me 2 years ago, I’d have significantly more pros than cons, but everything has gone downhill since we got a new CEO. People are being fired left and right for “restructuring,” including those who’ve been with the company 10+ years and are known for doing a good job. It seems the execs want to fire all the people actually doing work and replace them with new senior positions (who may or may not do work) or contract out work. There’s no sense of job security for anyone, and morale is at an all-time low. If you still decide to work here, prepare for a poor orientation that does nothing to prepare you for your job, low pay, extremely slow weeks followed by extremely busy weeks, never being promoted (even though they’ll make you think you will be), and an open-office floor plan where everyone sits on Teams meetings all day.

      2
      avatar
      PatientPoint Response
      2mo
      Thank you for taking the time to share your experience. We genuinely appreciate hearing from current employees, especially those who have been with us for several years. We recognize that the past year has brought a lot of change following new ownership, along with transformation as we work to build a more scalable organization. This includes expanding our leadership team, evolving how we operate to support long-term growth and investing in new skills to support our innovation. We understand that change of this scale can feel uncertain and, at times, uncomfortable. Decisions related to restructuring are never taken lightly, and when they do occur, we strive to support impacted team members with care and respect. Our focus is on preserving the best parts of the culture and values that have defined PatientPoint, while also evolving and redefining them to build a stronger company for the future. We know there is still work to do, and feedback like yours plays an important role in helping us improve. We are optimistic and excited about where we’re headed and committed to creating an environment where our teammates can grow, contribute, and succeed.
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