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Pathfinder Support Services

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Bad Leadership - Family Support Worker Pathfinder Support Services Employee Review

1.0
May 23, 2019
Recommend
CEO approval
Business outlook

Pros

You get to work with struggling families and children.

Cons

There is no fairness or consistency. Starting with what they tell you, you will make hourly. They pay they advertise does not include 'drive time' and many times you will drive for 3 hours for a 2 hour visit, and you only get $9 for drive time. Next, they make you think you will be helping clients be successful. Like, you are going to help a family get housing and get a job and get their family back together. What really happens is that the local office manager is a foster parent herself and thinks she is saving families by getting children removed. The workers write documentation that the management 'approves' before it goes to the caseworkers...approving means 'editing' and changing your documentation entirely. Then they coach you to follow the edited documentation in court. There is no support from upper management at all. There is no one to call or talk to if you have a viable concern about your boss. There is not good moral or leadership No opportunity for advancement. Consistent last minute schedule changes.

Explore other reviews about Pathfinder Support Services

5.0
Jun 18, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They care about their employees

Cons

They need to offer advancement in your career

3.0
Jul 20, 2016
Recommend
CEO approval
Business outlook

Pros

This was a good job for me to gain experience right out of college. I was able to have one-on-one interaction with clients and work alone most of the time to implement different curriculum. There is a lot of demand for family support workers, so I was never at loss for hours. Mileage reimbursement added some nice money, depending on cases assigned.

Cons

It became frustrating when clients would cancel visits and you would not be compensated for any of that time. Instead you must make it up later that week or just take the pay cut. The supervisors were new at the time and were still in the process of figuring out how everything should work. This led to poor communication and disagreement between supervisors.

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