The Best Place to Work + A Company That Truly Cares - Executive Assistant Patch My PC Employee Review

5.0
Nov 3, 2023
Recommend
CEO approval
Business outlook

Pros

I am sure that you can tell by all of the previous reviews that this company is incredible. Patch My PC has truly redefined my expectations for what a workplace can be and makes coming to work every day something that I really look forward to (Sunday scaries, who!? We love Monday's here!). Everything from the exceptional benefits, the outstanding company culture, and the remarkable colleagues make it the absolute best place to work. Benefits: Patch My PC goes above and beyond when it comes to offering benefits that make employees feel valued and cared for. They provide comprehensive healthcare plans, generous retirement packages, gym membership benefits, and team bonding experiences (virtual and in person), just to name a few. Their commitment to work-life balance is also outstanding, ensuring that we can meet both personal and professional responsibilities seamlessly. Culture: The culture at PMPC is truly exceptional. It's evident that the company takes pride in fostering a workplace that encourages open communication, inclusivity, and growth opportunities. The leadership team actively seeks input from employees and values different perspectives. Something that I also really appreciate is the fail forward mentality that leadership demonstrates and encourages. Mistakes happen but the understanding and reassurance that is given is so appreciated and allows for each employee to grow and become better. Incredible Teammates: I've had the privilege of working with some of the most talented, passionate, and collaborative individuals in just the short 7 months that I have been here. My colleagues are not just coworkers; they are friends and mentors who genuinely care about each other's success. The executive team is also approachable and supportive, fostering an environment of trust. Everyone is dedicated to achieving the company's goals and is willing to go the extra mile to ensure success.

Cons

I genuinely cannot think of any cons, which is so rare to experience in a company. Keep up the amazing work!

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Patch My PC Response
2y
Wow, thank you for such a heartfelt and detailed review! We're thrilled to hear that Patch My PC has been able to redefine your expectations of what a workplace can be and that you look forward to Mondays with us. Your acknowledgment of our efforts in benefits, culture, and team environment is incredibly rewarding. Thank you for being an integral part of what makes Patch My PC special! - Justin Chalfant

Explore other reviews about Patch My PC

5.0
Mar 3, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Leadership is genuinely engaged and invested in my growth. I’m constantly learning and evolving, which has been such a refreshing change of pace. My team is fantastic. Thoughtful, kind, and incredibly supportive. I’m really enjoying my time here so far. I stay busy, but I’ve been able to make a meaningful impact, and that’s been incredibly rewarding. The benefits are really strong and thoughtfully designed. A truly comprehensive Total Rewards package. The culture here is really unique and something I really appreciate! Very much looking forward to growing my career with this company.

Cons

We are growing quickly, which can sometimes mean shifting priorities and evolving processes. If you prefer highly structured environments with everything fully built out, this may feel fast paced at times. We are remote - so you have to make a conscious effort to connect, but PMPC also gives us real opportunities to connect in person (Annual All-Company Summit!)

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Patch My PC Response
3mo
Thank you for taking the time to share this. I’m really glad to hear you’ve had such a positive experience so far. It means a lot to hear that your team has been supportive and that you feel you’re learning and making an impact. You’re also right that growth brings some shifting priorities and evolving processes. We’ll keep working to improve clarity and communication as we scale. Thanks again for being part of the team. I’m excited to see your continued growth here. - Justin Chalfant
5.0
Mar 2, 2026
Recommend
CEO approval
Business outlook

Pros

I had recently retired from a large software company after 30+ years of service. I wasn't sure if I was done working but I knew that chapter in my life was done. The things that I had loved about my previous company were long gone. Customer obsession, showing empathy (especially to employees), and humility, to name a few core values, were no longer part of the company culture. Work was no longer fun. It had become just a job. I can honestly say that this was the only scenario and company for which I considered coming out of retirement and pursuing. The leadership team models & lives our core values day-to-day. This has created a culture where employees are empowered to do their best work. I definitely have a passion for the solutions that we build and the lives that we are able to change but how we do it has been the most refreshing to me. Work is fun again.

Cons

I'm not sure I have run across any to date. We're fully remote and flexibility is valued. Maybe a con is not joining PMPC sooner?

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Patch My PC Response
3mo
Thank you for taking the time to write this. Coming out of retirement after 30 plus years to join Patch My PC is a huge compliment, and I do not take that lightly. I really appreciate how you described what changed at your previous company. It is a good reminder of what can get lost when companies scale, and it is exactly what we are trying to avoid. Customer obsession, empathy, humility, and staying grounded are not posters on a wall for us. They have to show up in how we lead and how we work together every day. I’m also glad work feels fun again. That might sound small, but it is not. Life is too short for a place that drains you. Thank you for being here and for helping us keep our culture strong as we grow. Also, the “not joining sooner” line made me laugh. Justin Chalfant
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