Great benefits...TOXIC work environment! - General Manager Pastini Pastaria Employee Review

Where to start?!?! The training process is incredibly unorganized and full of holes. There is no follow up on how the process is going by the leadership team and completely left in the hands of the GM or AGM who more than likely received poor training themselves. Most training material is outdated and redundant. There is an overall feeling of the executive team looking for you to fail. Negative or opportunistic feedback is constant, whereas celebration of success or general positive feedbackis incredibly sparse. At pastini, we encouraged the customer to fill out comment cards where 98% of the feedback is positive. The leadership team would only ever mention the negative. Same with any social media received. In my time at pastini, there were many, many talented managers brought into the company and one by one were forced to leave due to the negative overall feeling that you have when you work at pastini. There is no one in the company to ask for advice or report issues. The HR department is intertwined with the executive team and does not feel like a safe place. I had incredibly high hopes for a fun, exciting restaurant experience when coming to pastini. The times when I was able to just do my job and not worry about the leadership team coming in and ripping everything apart was actually a lot of fun. But from the owner to the majority of the leadership, those times were few and far between.