Avoid avoid avoid! Not worth it - Customer Service Agent Parsley Box Employee Review

Awful management. Back to back to back to back calls, don't get a chance to breathe. Covid is not taken seriously at all, managers constantly walk around without masks on and they don't bother testing if someone becomes ill. 3 days training then you're on the calls. No sick pay. They don't let you take your holidays and then say "that's too bad, use 'em or lose 'em". If 50% of the managers had to sit down and take a call they'd fail account and card security. Every manager has a different answer to your question, no consistency in their approach. Resources change shifts at the last minute and don't give you any notice. Timed toilet breaks, maximum 12 mins a day, you get scolded like a child if you go over this. "Horizontal" promotion aka you take on more work for the same pay as everyone else. DO NOT work here if you can avoid it.