employer cover photo
employer logo
employer logo

Paramount Hospitality Management

Engaged employer

Don't Waste Your Time - Front Desk Agent Paramount Hospitality Management Employee Review

2.0
Apr 2, 2016
Recommend
CEO approval
Business outlook

Pros

- good hours as they are constantly understaffed - good coworkers, you're all in this together - nice properties that are being refurbished

Cons

- management is a nightmare and always changing. They change managers so frequently it should tell you something is wrong! - absolutely no staff! If you need something done for a guest you had better be able to be in two places at once! - pay is below average for job title - no benefits! no 401k and expensive healthcare benefits! No discounts of any kind either - owner and his group of business associates are around frequently and feared by the entire staff

avatar
Paramount Hospitality Management Response
10y
Thank you for your comments. We are especially happy that you recognized that our properties are well maintained and nice in addition to having excellent co-workers and good hours. We do our best to pay competitively and offer benefits that are affordable. We conduct regular surveys adjusting our team pay and benefits based on those surveys. We are disappointed to hear your other comments and as a growing company value the opportunity to hear feedback like this and strive to improve the workplace environment for our team.

Explore other reviews about Paramount Hospitality Management

5.0
Dec 6, 2022
Recommend
CEO approval
Business outlook

Pros

Definitely reaching out to grow and innovate. Flexible and listen for feedback and very connected.

Cons

401k would be a appreciated improvement

1.0
Feb 11, 2026
Recommend
CEO approval
Business outlook

Pros

The company would benefit from building a leadership team and workforce that better understand emerging trends in the hospitality industry.

Cons

At the time of my employment, I found limited strategic direction in revenue management, with heavy reliance on OTA bookings rather than developing higher-value direct or negotiated business. Sales managers who prioritize long-term account development and brand reputation may find the environment challenging. A major challenge was the handling of group business. Decisions sometimes prioritized OTA or transient bookings over group commitments, which created operational and client-relationship stress. The company culture felt underdeveloped, with opportunities for stronger communication, alignment, and team support across departments. A significant portion of my time involved clarifying group sales processes and supporting leadership and operations teams on group business management

See reviews by: Helpful|Rating|Date|All