Went downhill fast - Care Coordinator Parallel (NY) Employee Review

2.0
Aug 2, 2023
Recommend
CEO approval
Business outlook

Pros

The ability to work remotely was nice.

Cons

Compensation and benefits are not great depending on your role. There is little to no direction to the point you feel you are chasing down answers from people who aren’t even there. They are over promising clients and then scrambling to hire people to fill contracts without pausing to put thought into what everything will look like. They don’t even have the right type of providers in some cases but just moving forward anyway. You are told something one day and then they come back the next with something completely different which breaks down trust. They have no measurable KPIs for staff and dock bonuses based on random things they can’t back up. When you question something you either hit a brick wall of indifference or you get lips service about following up but then never hear about it again.

Explore other reviews about Parallel (NY)

5.0
May 22, 2026
Recommend
CEO approval
Business outlook

Pros

- Flexibility - Superb clinical managers - Positive interactions with support staff - Engineering team constantly troubleshooting items based on recommendations from providers - Being recognized for doing a good job

Cons

None so far- has been a great transition from my previous job where I was so burnt out

1.0
May 11, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fully remote company - flexible to work where you want.

Cons

Not mission driven, chaotic, toxic, run.

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