Pros
The company is growing exponentially so the opportunities for growth are abundant. Upper-level management are genuinely concerned about coaching, mentoring, and developing employees who show the desire and drive to excel and build a career with Surterra. While it is still retail and we do sell products, we are in service to the patient so the focus is on cultivating a culture of compassion and empathy while delivering quality products, not about up-selling or driving units out the door. Every day we are changing peoples' lives and it's an amazing feeling!
Cons
The company is growing rapidly and in addition to being a startup, the industry itself is new in the state of Florida so there is a lot of adaptation required to keep up. Legislation changes and processes have to change or this isn't working so we try that; one day policy is "xyz" and the next it's "abc." Things are constantly changing and you have to be on your toes and able to pivot without missing a beat. For me, it's not a con, but it's not something that everyone is comfortable with so I felt I would mention it so anyone interested in jumping on board at this stage in the company's development would know what they were getting into so they could either prepare themselves or wait a few years for things to level out.