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Parago Software

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Amazing career development - Customer Support Manager Parago Software Employee Review

5.0
Mar 13, 2019
Recommend
CEO approval
Business outlook

Pros

Parago software is a growing company that allows staff to grow. After starting in one role and quickly being promoted to another, the second didn't work out as expected. The management team had the insight to see where my potential actually was and moved me to a role that suited my abilities much better and I have progressed to be the manager of the said department. The management team have always invested time in listening to opinions of staff and taking on their feedback before jumping and making a decision and this has been pertinent to the development of the product and how it has moved forward. The trust employed by the management after working hard really gives you a sense of worth. It also makes you feel like your opinion matters and you are able to grow professionally. I have travelled to our other offices outside of the UK as part of my development too. I have been any Parago for 4 years now and commitment and a positive attitude is necessary. The rewards for showing these traits are good. I have had several pay rises in the last 4 years as well as bonuses to boot.

Cons

I can't keep my bike in the office and have to keep it in the bike store :-(

Explore other reviews about Parago Software

5.0
Nov 13, 2023
Recommend
CEO approval
Business outlook

Pros

Opportunity for career development, Also helpful colleagues

Cons

Project deadlines are tight, We have to be prepared on that

4.0
Mar 13, 2019
Recommend
CEO approval
Business outlook

Pros

Just speaking from my own experiences, I made a big effort from the start of my time at the company to learn the product. Senior Management saw the time and passion I was putting in and I was rewarded for it - 3 promotions within 18 months including a drastic rise in pay and responsibilities. I have also seen a lot of people start in the base level role, and within 2 years start earning £70,000 per year regularly so the opportunities are certainly there. This is a company that I see myself staying at, due to the trust that has been given to me and the potential for further growth. Parago is now also in the US, and so the potential for movement and expansion across both offices has increased exponentially. There has been nearly a 100% increase in the customer base there in just the 6 months since the office was founded. A general trend I have seen on those that have left the company, has been a lacking of product knowledge or the right attitude. If you start with some passion, let that continue, and learn the product then you are unlikely to fail. The majority of employees have been at the company for 5 years or more.

Cons

There could be improvement in inter-departmental communication

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