Pros
Everyone at Paper Magic works hard and goes the extra mile to do the best job that they can. They were friendly, funny, and kind. It was clear to me that there was a collection of individuals within the Creative, Production and Marketing departments that had the potential to be strong design leaders (given the chance) and were more than willing to put in whatever efforts might be needed to achieve those goal.
Cons
The Creative Department is being run by 2 Studio Managers that have no background or skills in design solutions. Although they run the department extremely efficiently regarding "shovelling the work from one place to the next", they do so without regard for the validity the basic work itself. They do not encourage their people to think for themselves; rather they make all creative decisions behind closed doors, and use their people as minions to implement their wishes. The result is the same tired, old stuff that's been coming out of that company for years. And the talented assistants are working with their hands tied behind their backs.