Big burnout culture, not worthwhile. - Clinical Specialist Pandemic Response Lab Employee Review

Terrible and unqualified management at all tiers, including the higher ups. No communication whatsoever—protocol changes will be made/implemented and no mass notifications will be sent; if you’re not there at the time they change something, you’re left in the dark. Extreme favoritism. Training isn’t openly available to all in all areas (hence favoritism). Extreme unprofessionalism. We’re treated like a factory line focused on pumping out sample results, regardless of the number of techs or instrument failures. Too many impromptu business-steered decisions made with little thought of how it actually affects things leading to more impromptu decisions made, snowballing into issues that would’ve been prevented if they were planned out and analyzed beforehand. No sustainability or future post COVID testing. Too many layoffs that makes no sense and seem to be money driven and not thought of in a sense of realistically how many people are needed for certain sample loads. EXTREME burn out culture. ***Payroll has made multiple mistakes with their numbers on many occasions requesting people pay back their mistakes. Nobody listens to the techs on sensible issues and decisions, it seems that only the worst ideas are considered, if even that. They make you feel indebted to them for providing you with onsite food/lunch which is no longer being provided because they want to make “more sustainable decisions.” Because everything is so automated, it’s mind numbing. They don’t care about their employees. They’ll say they do and then fire and replace you. Current Opentrons employees have worked in the lab during surges and have said how horrible it is.