Worst job I ever had - Anonymous employee Pactera Employee Review

1.0
Feb 19, 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Your working schedule for the most part is pretty flexible and there is free coffee and tea provided while you work. You can also generally eat food at your desk too.

Cons

Overall: Poor management, Minimum wage, Employees treated poorly, No advancement opportunities, Impartial treatment to employees, Very disorganized. Parking: Every day, you will have to go up to reception and ask for a parking pass to place in your car and then return at the end of the day. Working Environment: For the most part you will be in the open area in a shared desk, but some teams are contained inside small rooms, with surveillance cameras to monitor you. Major Cons: I noticed there is high turn over here. Many people quit within a matter of a few months or less. I already had a big first red flag during my interview, when I went in for an interview and they did not know that I was supposed to be there, even though the email specified a time and a date to come in, which I was blamed for afterwards for coming in without an "official" invite and was then told to wait for two hours before being seen and then after was rushed through an interview. There's a lot of finger pointing here, and I felt I was consistently criticized for every single "mistake" I made, which sometimes they were not mistakes but new rules made that don't reflect on the work you did in the past that were correct in that time and none of your work is ever appreciated nor is good work appreciated. When I first started, I was told by management how to do things a certain way. Then they changed how they wanted to do it later, and then when the higher ups did not approve of the work the way that we were taught to do it, we were blamed for making many "mistakes" even though that was how we learned how to do it. If they change the rules and don't like it, you will be blamed first. I was constantly harassed and picked on during multiple team meetings, where management would specifically ridicule me in front of everyone saying that my work was bad, when it was the responsibility of everyone and not just me, and I felt targeted personally. My name was mentioned many times in front of everyone and other times I was pointed out like "YOU made that mistake" pointing at me or so on, which I felt was not professional in any way. I believe private matters should be handled apart from team meetings, or if there is an announcement to make to everyone it should be in regards to the whole team rather than targeting an individual. I also felt that many people made comments and assumptions about me due to my race, and I was often asked about my race which I felt was inappropriate in a work environment. Management also treats coworkers unequally and management mentioned she wanted someone else to review my work because she trusts her more than me (in front of me) and I felt like I have been putting in my hard work and treated poorly, more so than my coworkers so the management gives impartial treatment to all of the people on the team. Management does not keep track of what work they have assigned to you, and keeps giving out more and more work for you to do without realizing what has been completed and will accuse you of not completing the work when realizing the amount they sent you was more than others. I was also asked to do unpaid work and training at home and they insisted on doing unpaid work at home, which doesn't seem right especially as an hourly paid employee. When I tried to ask if I can work on it in office, they avoided answering completely. It often feels that they do not respect your time outside of work nor at work nor you as a person. Some teams will let you work remotely/at home, but some due to privacy reasons will require you to work on site, with all your belongings locked up. Very unorganized workplace, with no one knowing anything and no one knowing who does or did what and this company gave out the impression that they do not care about their employees at all. Not worth the low pay and stress in my opinion. Overall worst job I ever had and felt devalued as a human being and employee here. If you can, do not work here!

Explore other reviews about Pactera

5.0
Sep 28, 2024
Recommend
CEO approval
Business outlook

Pros

Great people to work with and fantastic leadership

Cons

None to mention in general

1.0
Sep 12, 2024
Recommend
CEO approval
Business outlook

Pros

They had a convenient midtown manhattan office

Cons

Every other aspect of the company was terrible.

See reviews by: Helpful|Rating|Date|All