Not the same Pacific Interpreters anymore since Oct 2013 - Interpreter Pacific Interpreters Employee Review

1.0
Nov 15, 2013
Recommend
CEO approval
Business outlook

Pros

Work from the comfort of home but it's like social isolation.

Cons

It used to be a good company to work for as freelance interpreter. They were flexible with schedules. They also paid a reasonable rate of 0.50-0.60 per minute. But Language Line Solutions bought Pacific early 2013. Now that Language Line is taking over starting Oct 2013, they are forcing freelance/ contractors to be so called "employees" and pay a ridiculously low rate of $14/hour. Not only the rate is now less than a quarter per minute ($14/60 minutes= $0.24), there will be no flexibility in schedule, no sick days, no paid vacation, no holidays. What a complete joke and disrepect to the interpreters. LLS has a revenue of 300 million per year, yet they treat interpreters like cheap labor. Does it make sense that they charge $2.5 - $3.9 per minute and pay interpreters $0.24 a minute? Such a greedy company. Good bye Pacific Interpreters and LLS, you're not the same company with quality interpreters anymore. Many of us are leaving.

Explore other reviews about Pacific Interpreters

5.0
Oct 31, 2018
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

Excellent staff with outstanding customer service skills. No payroll mistakes(which is not that uncommon at other language companies, tracking your pay by minutes and seconds of service). Good annual training.

Cons

Not enough incoming translation calls. .

4.0
Jan 19, 2026
Recommend
CEO approval
Business outlook

Pros

Medical assignments, pay is what you expect for this position. Pays mileage, flexibility.

Cons

Few assignments, assignments are offered to all Interpreters at once, causing a rush to accept it and receive it.

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