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      PUCO reviews

      Average Call Center - Customer Service Investigator PUCO Employee Review

      3.0
      Jul 21, 2023
      Customer service investigator
      Recommend
      CEO approval
      Business outlook

      Pros

      Not as busy as other call center, great insurance

      Cons

      Promotions are rare and very competitive, strict shift schedules, pay is not worth how people treat you on the phone

      Explore other reviews about PUCO

      5.0
      Feb 26, 2025
      Alj
      Recommend
      CEO approval
      Business outlook

      Pros

      easy job, 40 hour weeks

      Cons

      low pay compared to industry

      4.0
      Jan 3, 2025
      Utility specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Very good work life balance

      Cons

      Difficult to get promoted to next level

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