Stepping stone - Service Desk Engineer PSM Partners Employee Review

3.0
Dec 18, 2023
Recommend
CEO approval
Business outlook

Pros

Competitive pay, friendly coworkers, and you will be exposed to a variety of IT environments.

Cons

Company overworks a short staffed service desk, constantly adding more responsibilities to the role.

Explore other reviews about PSM Partners

5.0
Dec 22, 2025
Recommend
CEO approval
Business outlook

Pros

Staff is very friendly and down to earth. If you need help ramping up theres always someone available to train/guide you.

Cons

Parking, you have to pay for it over by Lurie's children hospital, use spot hero for lowest rates.

2.0
Jan 15, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote work possible Friendly boss Small enough you can get promoted

Cons

You have your shifts. And holidays. And all the weekend and night shifts that need covering throughout the year. Your phone might ring at any time if you thought you were off, asking to come in. Management will agree to anything the clients want If that means you don't have life outside of work for not much pay, step up and be a team player.

1
See reviews by: Helpful|Rating|Date|All