Busy and poorly managed - Collections Representative PSEG Employee Review

1.0
May 13, 2024
Recommend
CEO approval
Business outlook

Pros

Employees you work with are helpful. Pay and benefits are good after some years in.

Cons

Overwhelmed call center for the entire state. Supervisors not giving enough time to resolve calls before throwing another call your way while you are finalizing previous call without explanation. Favoritism. Dealt with racial discrimination as well. Union was zero help.

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PSEG Response
2y
Thank you for sharing your feedback and know that we take these matters very seriously. Diversity and integrity are part of PSEG’s Core Commitments, and we aim to provide a work environment where every employee can bring their best selves to work and grow to their fullest potential. We would like to look into your experience and encourage you to contact us at ethics.compliance@pseg.com or anonymously via https://pseg.alertline.com or 1-800-655-7269. Your input is valued. Thank you.

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Cons

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