Customer Service Professional - HOME BASED SERVICE - Customer Care Professional PSEG Employee Review

3.0
Jan 23, 2018
Recommend
CEO approval
Business outlook

Pros

Great pay! Good working associates, like FAMILY

Cons

company allows customers to speak with you in ANY manner and if you say anything that the customer feels you were rude the company will FIRE you. Constantly working on pins and needles.

Explore other reviews about PSEG

5.0
Feb 4, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The Managers and HR take a good time reviewing the profile of a person to be a good fit with the teams. This helps to ensure a positive work culture with clear expectations.

Cons

Bureaucracy can be tough, especially if you don't know the org chart and the people.

5.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Great supportive and helpful team to work with

Cons

I do not have anything to add

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