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If the CEO only knew;Get a Clue - Learning Architect PSCU Employee Review

1.0
Mar 10, 2016
Recommend
CEO approval
Business outlook

Pros

Wellness Programs On site gym Subsidized healthy meals Beautiful campus Bonuses Company poised for growth

Cons

Business Unit leaders are directly responsible for their attrition Management and Leadership teams with Micromanagement Leadership style Low quality work products C-Suite concerned with making money & Credit Union development: Strategic initiatives to develop and retain top talent is practically non-existent Employee Development is talked about but not lived in the values, culture, or behavior People are not their greatest asset as they proclaim Racism is alive and well throughout the organization; there are no Diversity programs and never have been. There are 4 or 5 Black Mid-Level leaders;1-2 Hispanic and the rest of the organization MID- c Suite is lily White! African-American's represent a great deal of the front line staff and are subject to differential treatment. Internal work products are poor quality; Good enough is the standard per Senior Leadership

Explore other reviews about PSCU

5.0
Nov 3, 2024
Recommend
CEO approval
Business outlook

Pros

Nice company to work for

Cons

None so far that I saw

4.0
Feb 28, 2024
Recommend
CEO approval
Business outlook

Pros

The company's culture is inclusive, they are very good at soliciting feedback from employees, they utilize Clifton StrengthsFinder, they are trusting and empower employees to be at their best. They offer Tuition Reimbursement and have Mental Health programs and several other wellness programs that employees are encouraged to participate in. PSCU is consistently working on employee engagement programs and DEI initiatives. The organization is truly caring of their staff. Employees are recognized often for their good work.

Cons

There is a tendency toward a falsely positive façade in my division. There are many system related challenges in the Contact Center, which makes it challenging to train new employees. There are times when poor behavior is overlooked and seems not to be addressed appropriately, or it is inconsistent. Often there are team members that are not recognized for their efforts and others that are not held accountable. There are times when team members let others take the work they don't want to do, because it is not work that is highly recognized.

6
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