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Great place to work - Contact Center Representative PSCU Employee Review

5.0
May 16, 2022
Recommend
CEO approval
Business outlook

Pros

PSCU, thanks what can I say 8 months in promoted 2 phases up and expecting more. I’ve never bragged and recruited for a place. of employment like I have for PSCU. PSCU, they get it! They understand the market and the experiences one may have had at other places and in such a mass market they dare to be different. I tell everyone about this place. Pay 💰 great and they are 24 hrs 7 days a week, they offer OT OmG 😱 yes! Benefits from EAP health dental 401k short term long term etc PTO and other great incentives. Nothing like it, I must say in all my years this PSCU have exceeded my expectations for a place called work. I am so ever grateful for this opportunity and I would say if you are looking at this apply, stay focused!! PSCU seriously is the greatest place to work!

Cons

Cons well that I didn’t know about this place sooner. So much growth and opportunity by the time you make a buddy they are promoted to follow their dreams and passions and yours the other way. But we’re both happy!

Explore other reviews about PSCU

5.0
Nov 3, 2024
Recommend
CEO approval
Business outlook

Pros

Nice company to work for

Cons

None so far that I saw

4.0
Feb 28, 2024
Recommend
CEO approval
Business outlook

Pros

The company's culture is inclusive, they are very good at soliciting feedback from employees, they utilize Clifton StrengthsFinder, they are trusting and empower employees to be at their best. They offer Tuition Reimbursement and have Mental Health programs and several other wellness programs that employees are encouraged to participate in. PSCU is consistently working on employee engagement programs and DEI initiatives. The organization is truly caring of their staff. Employees are recognized often for their good work.

Cons

There is a tendency toward a falsely positive façade in my division. There are many system related challenges in the Contact Center, which makes it challenging to train new employees. There are times when poor behavior is overlooked and seems not to be addressed appropriately, or it is inconsistent. Often there are team members that are not recognized for their efforts and others that are not held accountable. There are times when team members let others take the work they don't want to do, because it is not work that is highly recognized.

6
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