Don’t let the high score fool you - Flight Attendant PSA Airlines Employee Review

1.0
Jan 4, 2025
Recommend
CEO approval
Business outlook

Pros

Steady employment. Internal job opportunities.

Cons

The company is begging us to leave a review, so here it goes… Upper management could give a fat rats patootie about anyone or anything that affects their bottom line. Nothing is off limits to squeeze a dime out of. As long as there’s a steady line of prospective FA’s in line for the next opening, nothing will change. The (mandatory) union isn’t much help. There’s NO excuse for years of contract negotiations while your employees are paid poverty level wages. I can pretty much guarantee that these aren’t read by the company, but the cute response of “Thanks for the review” will be present. Reserve life is downright ABUSIVE! When you hold a line, it gets a little better, but they still don’t give a hoot about you.

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PSA Airlines Response
1y
At PSA, we strive to create a positive and supportive work environment for all team members. We understand the challenges of reserve life and the importance of Flight Attendants’ compensation. Our inflight team has embarked on a comprehensive long-term plan to transform how the team operates. They have introduced several key initiatives aimed at improving employee engagement, enhancing internal communication, improving our training programs and supporting our employees. Additionally, we continue to make progress at the bargaining table regarding Flight Attendants’ wages and work rules. We acknowledge your concerns and will keep them in mind as we continue to evaluate our policies and procedures. We appreciate your feedback and will share it with our senior leadership team.

Explore other reviews about PSA Airlines

5.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

great crews and experiences with them.

Cons

awful pay, no way to speak directly to management

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PSA Airlines Response
1w
Thank you for taking the time to share your feedback. We’re glad to hear you had positive experiences with your crew and the connections you built during your time at PSA. We also appreciate your candid feedback regarding pay and communication with leadership. We are continually evaluating ways to enhance both our compensation and employee engagement, including creating more opportunities for open dialogue with leadership. We wish you all the best in your future endeavors.
4.0
May 22, 2026
Recommend
CEO approval
Business outlook

Pros

1. Incredible work-life balance. The team is incredibly collaborative and there to help out. There are plenty of opportunities to take ownership and step in where you would like to make decisions backed by data. Everyone understands life outside of work is real and is not just accommodating to it but encouraging prioritizing that. 2. The autonomy given to employees to do their job as they see fit is incredible. 3. Travel benefits. I went to London last weekend to watch a soccer game for the cost of taxes.

Cons

1. Corporate red tape. For being under the American Airlines umbrella, I would've assumed we would be more established. It feels like a startup in some ways with the red tape and scissors being held by American. This just slows things down. 2. Vacation days lag behind the market. Other companies have 4-5 weeks or unlimited PTO. For a company that runs on business travel and vacations, I would've thought that the emphasis on the need to vacation would be higher as you get 10 days to start + 2 jetaway days (floating holidays) + 4 days of personal time (meant for appts and sick days). 3. Salary expectations not met. However the room for growth within the company counters this.

1
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PSA Airlines Response
4w
Thank you for your feedback. We’re glad to hear you’re excited about the growth and opportunities at PSA. We recognize the challenges that come with evolving systems and processes, and we’re committed to continuous improvement to better support our team.
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