Get some mental health experience and leave - Crisis Hotline Worker PRS Employee Review

1.0
Oct 30, 2023
Recommend
CEO approval
Business outlook

Pros

work from home choose your shift pick up additional shifts . helpful coworkers Rewarding to help people diversity and inclusion is decent within the subordinate team; Within the leadrship team out of the 11, two are people of color.

Cons

part time = minimum to breaks (2 TIMED 15 min breaks, one 30 min unpaid required break) no benefits, no time off, max $1.00 raise per 365 days. minimal on-going training occasionally enduring abuse from callers Pay discrepancy between roles may raise questions about the equity and fairness of compensation within the company, which is NON-PROFIT. 2022 Compensations: Average Full-Time Crisis Counselor: $41,600 CEO - Joseph Getch $196,479 CCO Mary Brown $153,810 COO Lakeisha Kennedy Flores $126,321

Explore other reviews about PRS

5.0
Feb 4, 2026
Recommend
CEO approval
Business outlook

Pros

Strong feeling of making a difference and supportive team

Cons

Maybe limited upward mobility in the role

1.0
Sep 1, 2025
Recommend
CEO approval
Business outlook

Pros

work from home, Overtime 2.5x

Cons

leaderships sucks, some managers suck, high turnover rate, training is a joke, if you speak up about the work and let them know the flaws is when harassment starts then boom retaliation. It be one supervisor per shift with over 30 employees, everyone is not treated fair, I joined the job as I thought I would be assisting people going thru crisis, well that was a lie they are helping providers commit fraud and the pic is let clueless on why. I only been there a few months and over 20 people including several supervisors quit within a week. This company lies to get federal grants and I cant wait until they are defunded and a better organization takes over. CEO make 5 figures, and the pay is only $$20???! Its a time limit on care, we can't talk more than 20 minutes without being told to wrap a call, there should be no time limit on anyone's crisis, never ever again, do not come here.

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