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1) PRICE Systems uses validated industry salary surveys such as those produced by Robert Half and employer associations such as Midatlantic Employers Association. In addition, we have hired compensation consulting companies who have access to extensive compensation data and, based on their information, we are able to design a compensation structure that is in line with market rates. There are free sources available on-line for employees to do salary research but, as a company whose very business is data, we believe it is a mistake to rely on anonymous, unvalidated data to determine our pay rates. Employee compensation is reviewed continuously, and formally in January of every year. Each employee's compensation is adjusted based on market research and performance at that time, not just when someone threatens departure.
While we certainly believe that everyone is entitled to his opinion, we believe that one person's opinion can be colored by his own perceived situation, and it would not be correct to assume that those opinions are fact or are widely-held.
2) While personal conflicts in the workplace are inevitable, a conflict with one's manager certainly does not mean that most managers are unskilled and untrained. As an employee holding his first job out of college, this person does not have a wealth of experience or first-hand knowledge against which to compare his experience at PRICE.
3) While it is true that PRICE has many older employees who bring extremely valuable skills and knowledge, we also have many younger employees and are actively recruiting and grooming employees as part of a normal succession-planning process. And of course this person could not possibly know what "most of the company" is thinking.
We were sorry to see this employee decide to leave the company. However we have been aware for some time that he was unhappy, for his own reasons, and there was nothing we could do that would change his feelings or beliefs. We thank him for taking the time to voice his criticism and will certainly take his comments under advisement, and we wish him well in his new position.