Pros
The people (below management, that is). The team members that are bending over backwards to deliver on overpromises to clients are the reason this company is still afloat. Tons of smart, capable people who got swindled into thinking they could build a career at PRH/TOP Global.
Cons
*takes deep breath* Please do yourself a favor and look at the second page of reviews for this company behind the padded ones the CEO has left for himself. In fact, let's start there — the CEO. The man wrote the book on hacking your way into college for free, so he knows a thing or two about not paying people their money. This is evident in both employee wages and client scopes. Furthermore, he's one of those helicopter CEOs that insists on being involved in the nitty gritty of every project, every word written, and every piece of artwork designed, but won't be available to approve anything and insists that it's somehow your fault. He calls himself a world-class digital marketer but can't even manage his own social media accounts and calls on team members to do it for him. He's a wannabe Gary Vaynerchuk without even a shred of the gusto. At least Gary V can do his own posts every once in a while. If you aren't bought into the CEO's shady business practices of claiming offices in cities where the agency doesn't exist, your days are numbered. Those in upper management that he's coerced into his scheming develop such an ego that they routinely talk down to team members and often take over their projects and deliver poor results in the process. What's the point in hiring team members if you don't allow them to — get this — do their jobs? In addition to not trusting people to do their own jobs, you're also not trusted to work outside a traditional 9am - 6pm schedule. Don't even think about walking in a minute late or taking off a minute early. You're being watched like a hawk via Slack and other team members who will call you out at a moment's notice. Want to take a lunch? In the only "physical" office that exists in Austin, there's no kitchen or area to take a lunch in. Sit at your desk, eat your food, and continue to work. During COVID, there was a 9am sharp team "meeting" every. single. morning. because they don't trust that anyone would actually be awake to do the meaningless, diminishing work that they're subjected to slugging through. We're all adults! If you want to be treated like an irresponsible infant, this is the place for you. I don't feel like getting into the rest of it at length, but here's a snippet: 10 days of PTO which is criminally low, especially in major cities where benefits are the driving factor behind employment. It would be one thing if people were actually paid their dues. Trust me when I say they had a LOT of trouble hiring people; they would regularly hear "no" and the reasons behind it but insist that it wasn't them, it was you. You'll routinely be asked to work on weekends because clients are overpromised, especially on disciplines we have no business selling. Their model is "we'll sell ourselves on it then find someone to hire and have them do it", which would be fine... if anyone actually wanted to work there.