Demoralising Environment - CSA PPL Employee Review

1.0
Apr 19, 2017
Recommend
CEO approval
Business outlook

Pros

A lot of genuinely friendly and helpful colleagues.

Cons

Management is very poor. I get the impression that most of them have no idea what they are doing and have got the position due to length of service rather than skill. Chaotic and reactionary environment. The offices are very dirty and loud. The work is tedious and monotonous but excessively easy. The HR team is completely ineffectual. I have raised issues with them on more than one occasion and had no response. Very poorly paid for central London. Customer service is very poor and nobody seems to care about this.

Explore other reviews about PPL

5.0
Mar 14, 2025
Recommend
CEO approval
Business outlook

Pros

Good pay and people. Advancement opportunities.

Cons

Nothing comes to mind. Balanced work and life.

1.0
Feb 27, 2026
Recommend
CEO approval
Business outlook

Pros

Training is for 1 month only

Cons

Poor training, employees are not allowed to save any training materials, you have to handwrite notes based on training materials. The trainers are poor and most have been there for months and do not know what they are doing. There are 2 pages of negative reviews on the Better Business Bureau. The clients do not like them either. When you are let go, the company does not let you know until you show up for work!

See reviews by: Helpful|Rating|Date|All