POS Nation

Great place to pay your dues - Customer Success Manager POS Nation Employee Review

1.0

Feb 8, 2023

Customer success manager

Recommend

CEO approval

Business outlook

Pros

Opportunity to learn and get your foot in the door to the industry.

Cons

Horrible lines of communication, disorganized, reactive environment to customer issues. Virtually zero room to grow due to nepotism. Employee benefits are below industry standards. The company acquires companies and does not match the benefits that the company that they acquired had. They have the money to acquire but not to maintain the benefits that you had. The red tape to make a decision is tremendous. Approval for a 10 dollar purchase is required. Most of management is experienced, however there is some that is not and that adds to the issues.

POS Nation Response

We'll work better on streamlining operations and improving communication. We acquired three companies in 2022, and each one had a different benefits package. We do our best to merge plans, and in one instance in 2022, we gave every acquired employee a salary increase to offset the additional cost of the new plan. Our employee benefits plan is very competitive and includes medical, dental, and vision insurance as well as a 401(k) program. While some of the businesses we acquire are family-owned companies, no members of the POS Nation leadership team are related. Advancement is strictly governed by merit.

Great place to pay your dues - Customer Success Manager POS Nation Employee Review

Explore other reviews about POS Nation

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches