• Low Commission Rates: Earning $5 per local order and $10 per long-distance move isn’t reflective of the work or the sales’ value. For high-value orders of thousands of dollars, commissions stay minimal, sometimes as low as $30 total for three containers. Monthly commission typically falls below $1,000, even in good months, which is uncompetitive with other companies where sales reps make thousands.
• Lack of Pro-rated Earnings for Meeting Time: We’re required to attend frequent meetings without proration on commission earnings for this time, unlike in other companies where this is standard.
• Minimal Base Pay Given Rising Living Costs: Base pay at $18/hour doesn’t meet the rising cost of living, especially in areas like Clearwater, where a one-bedroom apartment averages $2,000-2,500. This disconnect between pay and living expenses forces many reps, myself included, to rely on cash advances every month to cover basic bills.
• Slow Call Volume Affects Earning Potential: Call volume can be inconsistent, sometimes with up to 30 minutes between calls. Although the job itself is straightforward and slow-paced, the inability to take back-to-back calls limits earning potential on commission.
• Non-Responsive Management: Communication with management is often difficult, with delayed responses to emails or messages, adding to the frustration.
• Limited Time Off and Attendance Issues: Vacation time is limited, and attendance policies are strict. Sick days or needed time off for personal matters are hard to take without risking a write-up or even termination.
• Misrepresentation During Hiring: During the interview process, the earning potential was described as much higher than the reality, with a noticeable gap between what was promised and what’s achievable.
