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      PLS Financial Services

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      PLS Financial Services reviews

      Director of Operations - Director of Operations PLS Financial Services Employee Review

      1.0
      Aug 7, 2015
      Director of operations
      Recommend
      CEO approval
      Business outlook

      Pros

      Intentions seem on track. I believe they want to be leading edge and innovative. There are great people in the stores.

      Cons

      Leadership team reminds me of a group of frat boys. They talk about the importance of diversity, yet there is no diversity on the senior team. I'm still trying to understand why the COO has a job. He has no clue of what a good COO does and I believe the owners are clueless of this position too. If the company is not performing, it's his fault, period. Words like "corporate" are forbidden and replaced by "support center". Ironically, this corporate office is by far the worst supportive group I have experienced in the past twenty years and with 4 different companies.

      Explore other reviews about PLS Financial Services

      5.0
      Oct 16, 2025
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Could potentially have some cool coworkers

      Cons

      Opened 24/7 depending on location No Flexibility

      1.0
      May 9, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Depends on your District Manager

      Cons

      The lack of experience and leadership skills at the DO and above levels is apparent from day 1. Most lack the business acumen and knowledge to lead a stressful, fast-paced environment. Most of them have never held a job outside of PLS, which is not a plus. The job isn't hard, but they believe that if you don't have years in their culture, you are a liability. Most of their tenured team gets outperformed by newcomers until they're separated. A toxic culture that the VP sets. You can't get promoted if you question her directions. This particular region gets outperformed by the other regions, and that won't change! An entire group of managers left, and HR never reached out to ask what happened. Why? Because you deserve better!

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