Decent Local Company to Start Your Career - CSA - Customer Service Associate PLDT Employee Review

3.0
Mar 22, 2024
Recommend
CEO approval
Business outlook

Pros

Good benefit coverage, insurance coverage, healthcare coverage at a good hospital (Davao doctors), bonuses every January, February, March, June, November, December. Yearly increase minimum of 3k PHP per month.

Cons

Career ladder. Office politics. Toxic work environment. Company culture to teach you to get loans through their COOP. Most young employees are already tied to big debt (100k minimum) because of the available loans you can easily avail. A lot of old employees still not retiring and not really functional at all, they let the new hires like us do the hard work. Unfair treatment.

Explore other reviews about PLDT

5.0
Apr 8, 2024
Recommend
CEO approval
Business outlook

Pros

benefits are good and very supportive environment

Cons

okay if you stay longer

2.0
May 5, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company provides good amount of bonuses every year.

Cons

It's frustrating to see underqualified individuals being promoted, not because of merit or performance, but due to their tendency to overly flatter or align themselves with higher-ups. It undermines morale and devalues the efforts of those who work hard based on skill and integrity.

See reviews by: Helpful|Rating|Date|All