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      PFSweb

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      PFSweb reviews

      Great people, poor opportunity to progress - Customer Service Representative PFSweb Employee Review

      3.0
      May 11, 2020
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The people make this place and made me reluctant to leave. The Team Leader, M.S., is fantastic and should be commended for his patience and his ability to tackle the task at hand. My time here was enjoyable.

      Cons

      Difficult customers, upper management is ignorant to staff concerns

      Explore other reviews about PFSweb

      5.0
      May 16, 2025
      Sales analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      It is second-to-none in the eCommerce fulfillment operations landscape. Additionally, the people, culture, and tech/operational capabilities are all what make it an incredible company; and easy to sell for...hands down.

      Cons

      Truly, I cannot think of anything negative.

      1.0
      Jun 1, 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      it is better than being unemployed

      Cons

      low quality job with low wages and no insurance coverage because you cannot afford it

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