Great company/employees not so great - Customer Service PFP Employee Review

3.0
Oct 18, 2025
Recommend
CEO approval
Business outlook

Pros

Work life balance was great

Cons

Petty managers. Not so fair with expectations and favoritism

Explore other reviews about PFP

5.0
Feb 28, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great support, awesome culture, lots of ways to grow within the company, incredible mission.

Cons

Wish more people knew how important it is to have insurance and protect their families. PFP does a great job of educating but it can be hard when many customers say "no".

3.0
Apr 21, 2025
Recommend
CEO approval
Business outlook

Pros

Flexible work hours, work-life balance, good management and leadership teams, opportunities for growth, fantastic company culture.

Cons

Climbing the corporate ladder here is a struggle. The pay is not competitive enough to want to stay for very long. The leadership team is mostly driven on sales success and does not reward corporate employees for their hard work.

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