Toxic Management - Shift Lead/Barista PERC Employee Review

1.0
Oct 23, 2021
Recommend
CEO approval
Business outlook

Pros

Regular employees nice to work with. Great customers interested in learning the details about coffee.

Cons

Poor Management and Ownership - Owners care only about how obedient you are as an employee. Even if you do everything you're asked to expect to be thrown under the bus if it makes management look better. Heavy gaslighting in terms of making you feel as though you are never doing enough. Poor Communication Overall Lack of Management Diversity - often felt very much like a boy's club.

Explore other reviews about PERC

5.0
Aug 7, 2024
Recommend
CEO approval
Business outlook

Pros

The actual best co-workers I've ever had, great pay for a service-level job, decent PTO, wonderful community in the shop.

Cons

You generally have to be friends with someone who already works here if you want to get hired

3.0
Jan 19, 2026
Recommend
CEO approval
Business outlook

Pros

The people I work with are incredible and my favorite part of the job. Genuinely get to connect with really amazing people.

Cons

Senior Management seems to have stopped caring about shops after opening 5 locations. Everyone is burnt out and underpaid from area managers to baristas.

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