Micro managed and overworked - QA Specialist II PENNYMAC Employee Review

3.0
Dec 21, 2016
Recommend
CEO approval
Business outlook

Pros

It is a decent company and is growing. I liked my job and the work I did but I was expected to be a robot. Nice facility with a gym and a small cafe but requires payroll deduction to purchase food. It does have a small pantry too but it is expensive. Exceptional supply closet.

Cons

Micro managed and quantity driven. Would get daily emails throughout the day about production and how enough work is not being done. No chance of a pay raise like ever, but MAY get a bonus. Constantly being loaded down with more work and additional responsibilities but no increase in pay and no overtime. They say they want to help you grow in your career and professional development. There were promotions but only for the folks in California, which is where all the power remains. Every time management made a trip out which was about 2 weeks to a month you were called into a one on one review of your performance, production and quality scores. Very hard to get praise. Benefits are super expensive and 401k only after a year of being on the job. 2 weeks vacation that has to be accrued.

Explore other reviews about PENNYMAC

5.0
Apr 28, 2026
Recommend
CEO approval
Business outlook

Pros

Room to grow and take responsibilities

Cons

Direction from management and work culture.

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PENNYMAC Response
1mo
Thank you for taking the time to provide your honest feedback about your experience with our company. We are delighted to hear that you enjoyed working with us in your capacity and appreciated the friendly work surroundings. Indeed, we believe that a positive work/life culture is a crucial aspect of any successful business, and we are glad that you recognized our efforts in this regard. We are always willing to learn from our employees' experiences and suggestions. Therefore, we will continue to monitor the working environment, listen carefully to feedback, and make any improvements necessary. Thank you for being a part of our team, and we look forward to continuing our positive working relationship with you.
2.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

Training was always provided and you were never rushed to learn. Snacks were given on a daily basis. You had a Penny Pantry in the building that offered free coffee/Soda and a variety of food selections at a resonable price.

Cons

Low paying position at $22.00 an hour to start with no increases. The department couldnt find other Loan Specialist for the longest time and then increased the position to $27.oo an hour in an effort to attract more people. Four of the employees that were already there for a few years in the department were allowed to work remotely on Thursdays and Fridays, every new Employee had to work on site. Bonus was paid a month and a week after the quarter, so March's bonus was given to you on May 7! Human Resources lied and was extremely unprofessional, when challenged they offered no response or made up false information. My recommendation after being rehired and resigned, is to run in the opposite direction, and dont look back.

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