great benefits, great employees and an overall satisfying feeling of helping people meet their financial needs
Cons
o/s issues, lack of clear explanations to members on what is needed to continue and a lack of consistency revolving around those items.
PENFED Credit Union Response
2mo
Thank you for sharing your feedback and for your continued service with PenFed Credit Union. We appreciate your perspective and value employee input as we work to improve the employee and member experience.
Awesome place and people - complex and large finance operation and balance sheet yet still small enough to make an impact and build up solutions from the ground floor - creative place!
Great staff and middle management. Good benefits and facilities.
Cons
Upper Management - same tune as all the other reviews. This place is full of great people who don't know they are great. It's also full of bad leaders who think they are great. Unfortunately, the best performers are often rewarded with carrying the burden of underperformers and non-contributing leaders. In certain teams there is very limited in upward mobility. They are slow to weed out low performers and ineffective managers. All in, strong performers and high achievers might find this place frustrating. This is a place for those who like to coast through.
3
PENFED Credit Union Response
2mo
Thank you for sharing your feedback. We appreciate your recognition of our people and benefits, and we value input that helps inform us of our ongoing improvement efforts. We wish you the best in your future endeavors.