I now get nauseous when I drive by a PDS office. - Dentist PDS Health Employee Review

1.0
Dec 10, 2015
Recommend
CEO approval
Business outlook

Pros

Can learn some excellent patient management concepts. If you would like to stay in the 20th century with the outdated software system sign up. All doctors learn Cerec dentistry. Emphasis is on customer service at times but dental ethics and standards are being violated and I have been witness to that.

Cons

Capitation Capitation Capitation. With the PDS affiliated offices taking some insurance cap plans related to Medicare/Obamacare's cap plan and the aging population, there will be more of it. Have fun doing that extensive perio maintenance on an aging patient for 25% of a $20 copay. You will have multiple columns of these type of procedures. Why do 8+restorations on an apprehensive child for 25% of a of $300. That is why I personally saw over diagnosis and over treatment that was downright robbery of patients hard earned money. A "lead assistant" or "benefit coordinator" carries more weight than an experienced dentist. Clinicians supervised by "operations managers" and "regional managers" that have had careers in retail, not dentistry or healthcare. When talking to the new "Owner Doctor" about the inefficiency of the front desk process and no shows, etc. I was told to "put my faith in God". I was denied access to proper laser eye protection that fit around prescription eyewear. OSHA violation.

Explore other reviews about PDS Health

5.0
Apr 10, 2026
Recommend
CEO approval
Business outlook

Pros

management, technology, benefits, opportunity, compensation

Cons

work life balance, stress, dependent on where you work

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PDS Health Response
2mo
Thank you for sharing your experience. We’re glad you value the leadership, technology, and opportunities available. At PDS Health, we are committed to supporting our team members while continuously improving balance and consistency across our supported offices. We appreciate your feedback.
5.0
Jul 8, 2026
Recommend
CEO approval
Business outlook

Pros

Recently, I had the honor of celebrating my 15th year at PDS Health. I am still here due to the strong ethics and values this company holds. During COVID, I saw our CEO express vulnerability, compassion, and honesty, make hard, difficult decisions, but led us through a tough time, still prioritizing patients. Through my many years at PDS Health, I have held roles of Healthcare Coordinator, worked my way up to Operations Manager, then promoted to Regional Trainer. Most recently, I was promoted to Career Specialist (Recruiter) and have held this role for the past three years. As I stepped into my 15th year, I was honored with a Tenure gift – a weekend stay, plus flight, at a PDS Health company property. This happened to fall on Valentine's Day and my wedding anniversary this year. I am honored to work with a Team that does not hold achievements such as Tenure lightly and celebrates and honors achievements. Last year, my Team had a phenomenal year. We hold the value that “we fail and succeed together”. The Region grew, and the new doctor hires that our Owner brought into their private practices gave cause for celebration! My role as Career Specialist focuses on the sourcing and initial assessment – the candidate “quarterback”. I could not have been more surprised when my team nominated me for an “Extraordinary Performance” award, specifically as Regional Support to our Owners, Regional Managers, Directors, and Partners. We have now grown to over 15,000+ employees, so being nominated for these awards is rare, and winning is even more shocking! As a winner, PDS Health sent my sister and me to Las Vegas for another all-expense-paid trip to celebrate. Additionally, as a winner/nominee in this category, I also received an additional all-expense-paid trip to “Pinnacle Club” in the Bahamas! My husband and I just returned from this amazing trip, and I am still in shock and awe of what a blessing and honor it was. Having been in these rooms –XP Awards & Pinnacle Club - I took a step back to view the room, surrounded by top-tier talent, where the number one goal was to create healthier, happier patients. I could not be more thankful to be in a Company who regards values and ethics, patient care and satisfaction, and that truly leads vs. manages others. Recently, we changed our name from Pacific Dental Services to PDS Health, as we now have offices that are both medical and dental, fully integrated, caring for patients’ whole-body health. It is amazing to see patients’ lives transformed and lives saved by our compassionate, amazing Providers who are educating patients on the link between the mouth and how it affects the body. Pros – this is a company that values its people, gives opportunities to grow, and celebrates the wins – BIG TIME!

Cons

I should have applied sooner!

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