2.0
Jan 25, 2014
Current employee, more than 10 years
Old Field, NY
Recommend
CEO approval
Business outlook
Pros
It was a good company to work for once upon a time. Have seen many people leave in the last few years. The people made the company but now many of those people are gone.
Cons
Very poor upper management no business strategy. They think installing headsets is as good as selling an entire pos system. Everyone is a number now and customer service is no longer a priority. Bad decisions being made consistently. They hire a Vice president and layoff several technicians. Too many chiefs that get paid for nothing. The old regime is still in place that laid off over half the field for the CEO’s 50% bonus. Sales people are poor and don’t sell systems or service contracts. NCR is taking customers all over the place.